NaviRT support

Property experiences by Vagary

Contact contactus@vagary.tech for help. Include your app version, headset model, project name, and the steps leading to the issue. Do not send passwords or Meta app secrets.

Quest availability

The Quest release is being prepared for Quest 3 and Quest 3S. Alpha access is by invitation; public availability and device validation will be confirmed with the release. A PC or Quest Link is not intended to be required for the standalone app.

Installation and updates

The current Quest release opens directly into the property. Its content installs together with the app through Meta; there is no separate project-download menu. Use a stable internet connection, allow enough storage, and let the full installation finish before opening NaviRT. If installation fails, check your connection and storage, then retry through Meta.

Update NaviRT through Meta so the app and its required content stay on the same version. For Alpha access problems, verify that you are signed into the Meta account invited to the release channel.

Offline use and storage

Installed content is intended to work offline where Meta’s access checks permit; this still requires headset validation. Installation and updates require internet access. Content cannot be deleted separately inside the app. Uninstall NaviRT through device settings to remove the app and its installed content; clearing app data can remove local preferences.

Comfort and controls

The current release uses teleport and snap turning by default. The project-selection and movement-settings menu is reserved for a later release. Use your headset’s recenter control if your view is misplaced. Stop using the headset if you feel uncomfortable.

For information about data handling and deletion requests, see our privacy policy.